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Appointmentsappointment_1

Click for help online with askmyGP

The easiest and fastest way to get any kind of help is with askmyGP.  It saves us time too, so please help us to help you.

  • Available 24/7 - we respond in working hours, 8am to 6pm Monday to Friday

  • We can usually get back to you within the hour, and will see you same day if needed.

  • All our registered patients are welcome, parents and carers on behalf of patients too.

  • You can name a GP if you wish (so long as they are working today)

  • You may prefer a message, telephone, video or face to face response

  • You can sign up now, with no paperwork

Our phone lines open from 08:00 – 18:30 Monday to Friday

Our surgeries run from:

Mornings:

  • 07:00 – 12:30 Mondays and Thursdays
  • 08:50 – 11:40 Tuesdays, Wednesdays & Fridays

Afternoons/Evenings: 

  • 13:00 – 20:00 Mondays and Thursday
  • 15:00 – 18:30 Tuesdays,Wednesdays and Fridays

Extended Opening Hours:

We provide extended opening hours with pre-bookable appointments available during the hours of:

Mondays 7.00am to 8.00am and 6.30pm to 8.00pm

Thursdays 07:00 to 08:00 and 18:30 to 20:00

How do I book an appointment?

Our new way in which to request contact from the GP is to submit a request via our ASKMYGP system. The link is available on the website homepage. You would submit your request on the day you wish to speak with a GP.   

Emergencies

Emergency requests will be answered at the surgery during our telephone opening times of 08:00 - 18:30 Monday to Friday.

Sign Language Interpreter Service

Wigan patients can access the services of a Sign Language interpreter to accompany them to GP appointments when needed.  To do this patients contact Action on Hearing on either 0845 685 8000 or email them at communication.services@hearingloss.org.uk.   They’ll require basic information ie. patient’s name, where the appointment is, the type of appointment and they’ll make the necessary arrangements to accompany the patient to their appointment.

Interpreter Service

For patients whose first language isn’t English and who need the services of an interpreter at their GP appointment, the practice can access the services of Language Line.  This is a telephone interpreter service.  If you require this service at your consultation, please let a member of staff know when you book your appointment. 

Chaperone

We are committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times.  All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required.  Please let us know if you require one and this will be arranged.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

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